Initial Disclosure Document

About Our Financial Services

Use this information to decide if our services are right for you. Please take the time to read this important document as it explains the financial services you are being offered and how you will pay for them.

1. The Financial Conduct Authority (FCA)

The FCA is the independent regulator of financial services. The FCA require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us and what to do if you have a complaint.

2. Whose product and services do we offer?

We are a credit broker and not a lender. We can introduce you to a limited number of lenders (a complete list is available on request) who may be able to help you finance your purchase. This group of lenders provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you. We are not Independent Financial Advisers and so are unable to provide you with independent financial advice. There are also other sources of finance which you may wish to investigate and consider for your purchase.

3. What will you have to pay us for our services?

There is no fee for this service. We may receive a payment, commission or other benefits from finance providers should you decide to enter into a finance agreement with them. The lenders we work with could pay commission at different rates. However, the amount of commission we receive from a lender does not have an effect on the amount you pay to that lender under your credit agreement.

4. Who regulates us?

Catalina of Stanningley LTD, 79 Bradford Road, LS28 6AT is authorised and regulated by the Financial Conduct Authority (FCA) Our firm reference number is 632034. You can check this on the FCA's website www.register.fca.org.uk or by contacting the FCA on 0800 111 6768.

5. Who should you contact if you have a Complaint?

If you wish to make a complaint, please contact us:

  • by writing to us at Catalina of Stanningley LTD, 79 Bradford Road, LS28 6AT
  • by emailing [email protected] OR
  • by telephoning 01132553755

If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service (FOS) www.financial-ombudsman.org.uk

Further details about our complaints procedure and FOS are available on request and can be found on our website at Used cars for sale in Leeds & West Yorkshire: Catalina Of Stanningley If you require further information, please contact us by telephoning the above number or emailing us at [email protected] or send your correspondence to Catalina of Stanningley LTD, 79 Bradford Road, LS28 6AT.