I have bought several cars from Catalina over the years and I cannot sing their praises highly enough. The cars have all been reliable and just what I needed and the service has been exceptional.
When I visit Catalina they have the ability to make me feel as though they have time for me no matter how busy they are. As someone with a disability I often have to ask them to do small jobs which a lot of people would manage independently and no job has ever been too small to receive their full and prompt attention. This help has kept me mobile and therefore more independent and for that I am grateful.
I can't imagine going anywhere else for my next car.
They always say that purchasing a car is the most stressful thing you will do in your lifetime apart from buying a house, this can be very true!!, not in this case though. I found the whole experience effortless from start to finish, no silly salesmen, no selling tactics with commission in mind, just simply friendly and inviting. The arrangement for collection was exactly on time and even when I requested the cam belt be changed for peace of mind they gave me a discount as the car was already in the workshop being prepped and adjusted the price to reflect!!. Total honesty along with an all-round service experience gave me great pleasure to recommend to anyone, particularly who are cautious approaching this industry, giving discredit to the genuine ones like Catalina who deserve this appropriate review.
Many thanks from a very satisfied customer
Really friendly and genuine, bought my car in a no-pressure no-stress way and the whole process was handled very smoothly and very fast. After sales care is also excellent, they don't forget about you. I would definitely buy my next car from them again when the time comes for a change. Their website is also one of the best car dealer sites around to have a good look at what's available and they constantly update it
With massive excitement of passing my test, I Jumped onto auto trader and saw the car I wanted. Didn't quiet have enough change in my pocket for the bus so made my dad drive here (top bloke). I went to see the one and only seat Ibiza! as unlike most baby faced teens I don't want a nandos edition corsa. So I sat in it and fell a tingly spark in my bum. When I got home I got a loan out (as my mummy and daddy don't pay for me) and returned the next day.
In the end I Brought my first car from here, told them I'll be buying it outright so they knocked off 400 juicy pound for me which went towards some nice new work socks. It only took 3 days until it was ready for collection, but I happened to be in Scotland. Rather kindly they agreed to drop it off at my house for me (also top blokes).
8 months on and I had spent my 400 pound on more than just socks... But also the Ibiza was due its first timing belt change, I was looking around other garages getting quotes. The cheapest I got back was 389.99. Then I asked catalina and they quoted me 170. Which is like a million pennies cheaper if you use "TopGear" maths.
It wasn't quiet right when I picked up the car, and the timing was slightly out. I learnt all about timings though YouTube videos so I understood what the mechanic said to me. But they took the car back in the next morning even though they were busyier than my local ASDAs self check out, and repaired it. now works perfectly and my tingly bum has progressed.
Great service. Would recommend the garage, wouldn't recommend getting a dodgy loan. I miss my left kidney. But so worth it.
Excellent customer service by Sales Executive Tom, and very efficient same day service on purchase a new car. Highly recommended.
Exelent service. Thx for Thomas dor beatifull car. Perfect car dealer
Nice laid back sales techniques and sales men made it very easy to decided to buy my seat ibiza fr 2.0tdi also gave very good part exchange price and also customer service excellent and Thomas was a pleasure to deal with would deffo buy from these guys again would have been 5 stars instead of 4 as car could have been valeted better but carnt have everything would recommend buying from these guys
Fantastic experience from the guys at catalina only trouble I had was from the finance company but must Stress it was the finance company I selected to finance me. Would deffinatley recommend
Great Customer Service ! Everything sort out in minutes. Please come in and explore it yourself .