I have bought lots of cars from Catalina over the years and have always been delighted with the service and quality, great cars, great prices and friendly helpful staff.
I was looking for a VW Golf TDI fortunately Catalina answered my prayers,providing a model at the right price and age.The staff were most helpful and courteous when I needed after sales service ;following a problem with the Central Locking
Good group of guys, really Friendly and helpful.
Any problems I had with the car I bought were quickly sorted
Having made the 44 mile journey from my home, I didn't really know what to expect from Catalina of Stanningley. But I must say, during my browsing period, I had gone onto their website, and that only made it more certain that I wanted the vehicle I had found on their stock list. Immediately upon our arrival, everything seemed brilliantly set up and professional. As it is a family run business, you are not pounced on as soon as you hit the sales pitch, as you would at many other dealers. There was a guy walking around, washing all the cars (even in the rain) and it shows too, as all of them are in superb condition. Anyhow, we went into the office, and were greeted by a well presented salesman, who I believe was also the owners son. He took us straight out to the car, unlocked it and left us to make our own mind up. No pressure, no hassle, just sheer quality service. It did not take me long to make my mind up, so as I had my finances in place, it was a matter of them receiving funds, the car being serviced and having its M.O.T renewed for 12 months (which was another bonus). That was done within 24 hours, I rang them on the Thursday, and the collection was arranged for that same Friday. All in all, it took me less than a week to buy my car, made so much easier by the service these guys provide. There was no waiting around to sign documents, just sign when needs be, and off you go.
I could not praise these guys more than I have done. In fact, as I arrived back home with the vehicle, I did a fault diagnostic test, and it came up with a code, indicating the lambada sensor had gone (common with Vauxhall's), so I called Catalina the next day, explained the situation to the gent, and he immediately booked me back in to find the fault. So, off I went back over to Yorkshire. Their very own mechanic carried out a diagnostic of the vehicle in the repair shop, and confirmed that it was the sensor which needed replacing. At this point, I began to wonder how long that would take (expecting him to say days), he got on the phone on the spot, ordered the new part, had it delivered within 30 minutes, fitted within 10 minutes, and handed me back the keys, ready for my own inspection. There were now no error codes, and I was left amazed with the service Catalina provide. All this was done under their warranty.
I could not be happier with the car, or the service I have been provided with. I recommend Catalina of Stanningley to everybody, and will most definitely go back there in the future.
A massive thank you to everybody at Catalina of Stanningley, keep up the good work!